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Privacy Policy for MOOC (Massive Open Online Course)

Effective Date: [04/07/2023]

Thank you for using our Pragress MOOC (Massive Open Online Course) platform. This

Privacy Policy explains how we collect, use, disclose, and protect your personal information

when you access or use our website and services. By accessing or using our platform, you

consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you create an account on our MOOC platform, we collect

your username and email address. We consider this information to be personal information

as it can be used to identify you.

1.2. Enrollment Information: As part of the MOOC experience, we may track your enrollment

status to provide you with relevant course materials and monitor your progress.

2. Use of Information

2.1. Personal Information: We use your personal information to:

- Create and manage your account.

- Enrol your account in the platform’s courses

- Communicate with you regarding your account, course updates, and important

announcements.

- Respond to your inquiries and provide support.

- Enforce our Terms of Service and prevent fraudulent or illegal activities.

2.2. Enrollment Information: We use enrollment information to:

- Provide you with appropriate course materials based on your enrollment status.

- Monitor your progress within the course to offer personalised recommendations and

improve the learning experience.

- Generate aggregated, anonymized statistics to analyse course effectiveness and

improve our services. These statistics will not personally identify you.

3. Sharing of Information

3.1. We may share your personal information with third-party service providers who assist us

in delivering our services. These service providers are obligated to handle your information

securely and solely for the purpose of providing their services to us.

3.2. We may disclose your personal information if required by law, or if we believe that such

disclosure is necessary to protect our rights, comply with a judicial proceeding, court order,

or legal process.

4. Data Security

4.1. We implement reasonable security measures to protect your personal information from

unauthorised access, disclosure, alteration, or destruction. However, no method of

transmission over the internet or electronic storage is 100% secure, and we cannot

guarantee its absolute security.

5. Third-Party Links

5.1. Our MOOC platform may contain links to third-party websites or services that are not

owned or controlled by us. This Privacy Policy applies only to our platform. We encourage

you to review the privacy policies of any third-party websites or services you visit.

6. Children's Privacy 

6.1. Our MOOC platform is not intended for children under the age of 13. We do not

knowingly collect personal information from children under 13. If you believe that we have

inadvertently collected personal information from a child under 13, please contact us

immediately, and we will take steps to delete such information.

7.Changes to the Privacy Policy

7.1. We may update this Privacy Policy from time to time. Once an update of the Privacy

Policy takes place, you will be notified.We will notify you of any changes by posting the

updated Privacy Policy on our platform. Your continued use of our services after the effective

date of the revised Privacy Policy constitutes your acceptance of the changes.

8. Contact Us

8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our

practices concerning your personal information, please contact us at [phoebos@challedu.com].

By using our Pragress MOOC platform, you acknowledge that you have read and

understood this Privacy Policy and consent to the collection, use, and disclosure of your

personal information as described herein.